Jim Dalrymple links to a YouTube clip of a Surface user trying to save a Word document.

The video is by a guy called Brent Ozar who wrote a piece yesterday about why he’s returning his Surface. Some commenters have said that his Surface was running Office Preview, of which there was an update released to resolve a lot of the issues he expected.

That’s all well and good, but Office Preview should not have been shipped in the first place. This is a software package that is not ready for release. What if you’re not technically minded? If I bought a product that didn’t do what it’s supposed to, regardless of whether or not an update will fix it, then I’d want a refund to.

If it ships with it, it better bloody work.

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