Professional Remote Support With TeamViewer


If you’re in the tech support business or are even the designated “family tech support representative”, then you probably know how frustrating it can be to try and resolve a computer problem over the phone with a user who isn’t very computer literate.

Enter TeamViewer, a remote support tool that’s more than just simple screen sharing. It’s free, doesn’t require Java, and actually works great. Let’s take a look.

TeamViewer is an app I’ve had the good fortune to use when providing remote support and it seemed only fitting that after using it for almost 18 months, I write about it. Head on over to Mac.AppStorm to read my review of TeamViewer.