If you’re in the tech support business or are even the designated “family tech support representative”, then you probably know how frustrating it can be to try and resolve a computer problem over the phone with a user who isn’t very computer literate.
Enter TeamViewer, a remote support tool that’s more than just simple screen sharing. It’s free, doesn’t require Java, and actually works great. Let’s take a look.
TeamViewer is an app I’ve had the good fortune to use when providing remote support and it seemed only fitting that after using it for almost 18 months, I write about it. Head on over to Mac.AppStorm to read my review of TeamViewer.