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Professional Remote Support With TeamViewer

Mac.AppStorm:

If you’re in the tech support business or are even the designated “family tech support representative”, then you probably know how frustrating it can be to try and resolve a computer problem over the phone with a user who isn’t very computer literate.

Enter TeamViewer, a remote support tool that’s more than just simple screen sharing. It’s free, doesn’t require Java, and actually works great. Let’s take a look.

TeamViewer is an app I’ve had the good fortune to use when providing remote support and it seemed only fitting that after using it for almost 18 months, I write about it. Head on over to Mac.AppStorm to read my review of TeamViewer.