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How to Configure a Mac to Make Remote Support a Breeze

More and more of our friends and family are getting a Mac, whether it’s as their first home computer or they’ve switched from a Windows PC. This means that, as Mac aficionados, we’re usually the first one our parents call when something isn’t working right. In this guide, I’ll show you how to set up their Mac in such a way that any remote assistance needed can be done quickly and easily.

If you’re the family tech support guru then you owe it to yourself to make sure that any relatives’ Macs are configured in your favour. My latest guide on Mactuts+ shows you how to prepare a relative’s Mac for remote support that will save you relaying information over the phone, as well as providing information for Apple.