Feedpress:

Over the past few months, we’ve been collecting a lot of important feedback from our customers. You’ve had a lot of positive things to say, but also have offered suggestions in key areas where we could improve. We also heard from some of you that have voiced very clearly about elements of the UI that were confusing, or perhaps difficult to use.

A massive update to a great feed management service. I had previously submitted a support request weeks ago about the ability to change a feed’s name and was told it was coming in this new update. Not only was it there, I even got an update to the ticket informing me that the feature was now available.

Now that’s service.

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